What Data We Collect and Why
When you open an account, we collect the information you provide directly — your name, contact details, and the payment method you choose. If you fund your account through bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier to verify the deposit and
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match it to your account. We do not store your mobile wallet PIN or full bKash, Nagad, or Rocket account credentials on our servers. We also collect data your device sends automatically — IP address, browser type, and session activity. This helps us detect unusual login
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patterns and keep your account secure. Cookies track your session state so you stay logged in while you move between the lobby and your account wallet page. We share data only when legally required or when a payment processor needs it to complete your transaction. We
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do not sell your personal data to third-party marketing companies. Retention periods vary by data type: transaction records are kept as long as required by applicable financial compliance rules, while session logs are held for a shorter period. Your ability to request changes or deletion depends
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on local law and eligible regions. If you have questions about what we hold, our support team is the direct path.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.